Question 1

How long does standard shipping take?

Accepted Answer

Standard shipping takes 5–7 business days to all 48 contiguous US states. Orders placed before 2:00 PM EST are processed the same business day.

Question 2

Do you offer free shipping?

Accepted Answer

Yes! We offer free Standard Shipping on all orders over $75. Orders under $75 ship for a flat rate of $6.99. Express ($12.99) and Overnight ($24.99 via FedEx Priority) options are also available at checkout.

Question 3

Do you ship to Alaska and Hawaii?

Accepted Answer

Yes, we ship to Alaska and Hawaii via standard carriers. A flat rate applies and the $75 free shipping threshold does not apply to AK/HI orders. Delivery typically takes 7–14 business days.

Question 4

How do I track my order?

Accepted Answer

Once your order ships you will receive an email with a tracking number. You can also visit our Track Order page and enter your email and order code for real-time updates.

Question 5

What payment methods do you accept?

Accepted Answer

We accept PayPal, Visa, Mastercard, American Express, and Discover — all processed securely through PayPal's encrypted checkout.

Question 6

Is my payment information secure?

Accepted Answer

Absolutely. All transactions are processed by PayPal using 256-bit SSL encryption. We never see or store your full card details on our servers.

Question 7

What is your return policy?

Accepted Answer

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. Email support@beachbungalowclothingcompany.us with your order code to start a return.

Question 8

How long does a refund take?

Accepted Answer

Once we receive and inspect your return, refunds are processed within 10 business days and issued to your original payment method.

Question 9

What if my order arrives damaged?

Accepted Answer

Contact us within 7 days of delivery at support@beachbungalowclothingcompany.us with your order code and a photo. We will send a replacement or issue a full refund, including shipping, at no cost to you.

Question 10

Can I cancel or change my order?

Accepted Answer

Orders can be cancelled or modified within 2 hours of placement. After that they enter processing. Contact us right away at support@beachbungalowclothingcompany.us and we will do our best to help.

Question 11

Do you ship internationally?

Accepted Answer

Currently we ship within the United States only, including Alaska, Hawaii, and U.S. territories. We hope to expand internationally in the future.

Question 12

How do your sizes fit?

Accepted Answer

Our garments run true to size with a relaxed, easygoing coastal fit, available in XS through 2XL. If you are between sizes or prefer a looser, beach-ready drape, we recommend sizing up. Detailed measurements are on every product page.

Question 13

How should I care for my clothing?

Accepted Answer

For best results, machine wash cold with like colors, turn printed garments inside out, and avoid bleach and fabric softener. Tumble dry low or hang dry. Linen pieces may be gently steamed. Following these steps keeps colors vibrant and fabric soft wash after wash.

Question 14

Is your swimwear chlorine and salt resistant?

Accepted Answer

Yes. Our swimwear is made from quick-dry, chlorine- and salt-resistant fabric. Rinse in cool fresh water after each use and lay flat to dry to maximize the life of your suit.

Question 15

Do you offer bulk or wholesale pricing?

Accepted Answer

Yes! For bulk orders of 10 or more units or wholesale inquiries, email us at support@beachbungalowclothingcompany.us and our team will respond within 1–2 business days.

Question 16

What if an item I want is out of stock?

Accepted Answer

Email us at support@beachbungalowclothingcompany.us and we will let you know when it is back. We restock our most popular coastal staples regularly throughout the season.

Question 17

Do you charge sales tax?

Accepted Answer

No. We do not charge any sales tax — you pay 0% sales tax ($0.00) on every order, in all U.S. states.

Frequently Asked Questions